R
M
CONSULTANCY
Key Contributions:
Strategic Operations Optimization: Providing strategic insights to streamline processes and elevate overall performance, enabling businesses to navigate industry challenges effectively.
Business Growth Strategies: Developing and implementing innovative strategies to identify revenue opportunities, reduce costs, and drive overall business growth.
Productivity Solutions: Creating and implementing tailored solutions to enhance operational efficiency and resource utilization, ensuring businesses operate at peak performance.
Start-Up Support: Offering comprehensive consultancy to automotive startups, guiding them through industry intricacies, and assisting in building robust operational foundations for long-term success.
Client-Centric Approach: Committed to delivering customized solutions aligned with the unique goals and challenges of each client, fostering enduring and mutually beneficial relationships.
Excited about the opportunity to collaborate with industry leaders and innovative startups, I am passionate about driving excellence and innovation in the automotive consulting space. Let's connect to explore how my expertise can contribute to your business success.
Redefining operations through innovation, sustainability & customer-centric experiences to optimize financial performance & drive lasting success in a dynamic business landscape.
Driving Operational Excellence & Business Strategy...
Empowering businesses by enhancing processes to prioritize customer satisfaction while maximizing profitability, efficiency, and productivity. We achieve this through strategic planning, continuous process improvement, operational optimization, and a steadfast commitment to delivering delightful customer experiences.
Consultant ________________ (standard of ops, productivity & efficiency cost opt, profitability) Startups...
With more than 3 decades of experience in aftersales management for leading automotive brands, I specialise in elevating nationwide operational excellence and driving customer-centric strategies. I have successfully led network expansion, customer satisfaction, and revenue growth. My passion lies in strategic planning, team empowerment & fostering enduring partnerships for sustainable success. EV
RAJESH MEHROTRA
My Journey
With a career spanning over 32 years in the automotive industry and an engineering degree, I have led aftersales operations for top brands, including Toyota, Hyundai, and MG Motors. With extensive experience in diverse markets, including the Middle East, I bring a global experience & perspective to operational, strategic & business consultancy. Now as a certified Independent Director and a business consultant, I am excited for the road ahead...
2013
1999
Toyota
Hyundai
2015
2018
2023
Oman
MG Motors
R
M
CONSULTANCY
What Expertise I Offer
Areas
Startup Advisory
Strategic Planning
Customer Relationship Management
Network Strategy
Revenue Growth
Process Standardisation
Cost Management
Profit Optimization
Operational Excellence
Productivity & Efficiency
EV Ecosystem
Service Strategy
&
Approach
Develop tailored solutions that optimise operations, enhance customer experiences, and maximise profitability.
To always go above and beyond, achieving continuous external validations for customer satisfaction
1
Notable Successes
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2
4
Achieved the top rank in the JD Power Customer Satisfaction survey for 3 consecutive years, in 2021, 2022, and 2023.
(Industry 1st to get 3 consecutive in inaugural survey year)
MG
Received the IVSS Award for contributions to the automotive industry, while participating as a Keynote Speaker at the event.
MG
Secured the 2nd position in the Dealer Satisfaction survey during the inaugural year of operations.
HYUNDAI & MG
Recorded a significant surge in service revenue, exceeding expectations TOYOTA (EXPRESS DELIVERY - CV) and profitability (NISSAN 20% CV) & Productivity
NISSAN
New Winnings & Beginnings
Independent Director Certification
Testimonials
"Working with Rajesh Mehrotra was a game-changer for our aftersales strategy. His insights and guidance propelled us to achieve record revenue growth and customer satisfaction levels.”
“The first thing that comes to my mind about him is Flawless Leadership. I had been fortunate to be a part of his team for about 3 years and have learnt a lot under him. I was pretty impressed by his Leadership art and managing stakeholders right from Director to Officer level and Customers to Vendors. When I look back today, I have many instances when he helped me bring the best out of me which I still silently admire and cherish. He is also a great human being with strong Values & Integrity.”
